What would you like to change?
You do not need to know the technical cause. Tell us where it happens and what you would like to be able to do instead.
What we would check
We review the obstruction information and possible positions. A higher mount is only recommended when the structure, access and clear view make it suitable.
We agree the useful areas and a sensible route with you before quoting the work.
Your next step
Request an assessment without choosing equipment, sending photos or making a payment. We will contact you to agree how to help.
More detail: the questions behind this guide
For readers who want to understand the equipment and installation considerations.
starlink obstruction by trees fix
Assess the sky view for the exact model; the report uses a 110-degree view as an example. The right height follows an obstruction survey with the exact Starlink generation, not a universal mast dimension. Raising a dish increases wind leverage, so sky clearance must be balanced with bracket spacing, masonry condition, access and structural suitability.
starlink high mast chimney mount
Assess suitable chimney clamps, mast length and any engineered support against the structure and sky view. The right height follows an obstruction survey with the exact Starlink generation, not a universal mast dimension. Raising a dish increases wind leverage, so sky clearance must be balanced with bracket spacing, masonry condition, access and structural suitability.
starlink keeps dropping connection
Diagnosing obstruction telemetry in the Starlink diagnostic console. The right height follows an obstruction survey with the exact Starlink generation, not a universal mast dimension. Raising a dish increases wind leverage, so sky clearance must be balanced with bracket spacing, masonry condition, access and structural suitability.
move starlink dish to clear trees
Relocating dishes to outbuilding ridges or high gable apexes. The right height follows an obstruction survey with the exact Starlink generation, not a universal mast dimension. Raising a dish increases wind leverage, so sky clearance must be balanced with bracket spacing, masonry condition, access and structural suitability.
Your questions, answered.
Are trees causing my Starlink to drop out?
We review the obstruction information and possible positions. A higher mount is only recommended when the structure, access and clear view make it suitable.
Do I need to know which equipment to buy?
No. Tell us what is not working or what you want to do. We check your connection, the property and the areas you need before recommending equipment.
Do I need photos to ask for a visit?
No. You can request an assessment without photos. If useful, we can ask for a couple of photos later. Never climb or move equipment to take one.
Will I have to pay before someone looks at the problem?
There is no payment to make an enquiry or for the initial local assessment. We confirm the visit with you, explain suitable options and provide a written quote before you agree to installation.